Shipping policy
Shipping Policy
Effective Date: 23/04/2025
1.
Shipping Areas
- We currently ship to all locations within the United Kingdom.
- We plan to expand our shipping areas in the future.
2.
Processing Time
- Orders are processed within 3 to 7 working days.
- During processing, you may amend your order by contacting us at partywithbecs@gmail.com.
- Once processed, amendments require order cancellation and reordering.
3.
Shipping Methods
- Shipping methods depend on the product and supplier.
- Some products are shipped directly by our suppliers and may have tracking available, which will be sent to your email.
- Products we ship ourselves may be sent via tracked or standard untracked delivery based on your selection or the product.
4.
Shipping Times
- Shipping times vary depending on the product and courier.
- While we aim to deliver within 3 to 7 working days after processing, some products (especially those sourced via third-party suppliers) may take up to 14 days or longer.
- We appreciate your patience and will notify you of any significant delays.
5.
Shipping Costs
- Shipping costs are calculated at checkout and depend on the delivery method and destination.
- Return shipping costs for returns are the responsibility of the customer (see our Returns Policy).
6.
Lost or Damaged Shipments
- If you receive a damaged item, please notify us within 14 days of delivery with photographic evidence.
- For lost packages, we will investigate with the courier and do our best to assist, but responsibility may vary based on courier policies.
- Tracking availability depends on the supplier and shipping method.
7.
Contact
- For any shipping inquiries, please email us at partywithbecs@gmail.com.